Delhi residents will now get money for unscheduled power cuts new revolutionary decision from AAP government. The Arvind Kejriwal-led Aam Aadmi government on Thursday said the long-debated policy to compensate consumers had been finally cleared by Lieutenant Governor Anil Baijal. A similar scheme announced earlier by the AAP government but later it was cancelled because it had been notified without his signature.
Chief Minister Arvind Kejriwal called the first-of-its-kind policy “a revolutionary and very innovative” decision that would make power distribution companies directly accountable to the people. Under this policy, power distribution utilities are required to fix any problem within 60 minutes.
If the distribution company isn’t able to meet this deadline, then they would have to pay a penalty of Rs. 50 per hour to each consumer who files a claim for the first two hours followed by Rs. 100 per hour after two hours. There are three private companies that supply electricity in Delhi — BSES Yamuna Power Limited, BSES Rajdhani Power Limited and Tata Power Delhi Distribution Limited.
Because Delhi doesn’t have smart meters, people will have to log their complaints with the power distribution company as soon as the power supply is disrupted. This can be done by sending a “no current” text message to the designated phone number, email, phone app or a website along with their basic details.
The power distribution company shall respond when the power supply resumes. “Whenever the permissible time limit is over”, the company shall automatically credit the penalty into the account of the consumers without any manual intervention. The penalty shall be adjusted in the consumer’s monthly bill.