The election Commission of India (ECI) has received a total of 1,24,424 complaints of violation of the Model Code of Conduct(MCC) from all states and union territories on its VIGIL app.
Kerala has recorded the most number of cases in the list.Of the 64,020 complaints received, 58,617 complaints were found genuine by the Returning Officer and rectified as well.
The rate of settling the complaints is also high for Kerala, 92% whereas it is 72% nationally.
Kerala Chief Electoral Officer (CEO) Teeka Ram Meena said, “A majority of complaints pertained to hate speeches, illegal posters, hoardings and banners, distribution of money, liquor and drugs, circulating objectionable content on social media.”
The CEO also added that awareness on the app helped people to register a complaint on such violations. “We put up posters and banners across the state, explaining the procedure on how to file a complaint. This drew a lot of people to the app. Besides, flying squads were also deployed in every nook and corner of the state,” he said.
According to the ECI, as soon as a citizen reports an incident of misconduct, it is forwarded to a Flying Squad on the ground for investigation. The Flying Squads will investigate the matter, while the Returning Officer will take a decision.
Once the complaint is registered, a unique ID number is generated, which allows the citizen to track his/her complaint. The status of the complaint will be shared within 100 minutes.